By: Chioma Madonna Ndukwu
At just 17, Ousmane Dicko from Mali has become a standout in the tech world. When he couldn’t find a mentor for his start-up, he created one—by cloning French-Lebanese entrepreneur Oussama Ammar’s ideas and principles through AI.
Now the founder of Dicken AI, Mali’s first AI automation agency, Dicko is reshaping how African businesses use technology. His company, recognized in Forbes 30 Under 30 for 2025, helps companies streamline customer service with AI-powered chatbots that manage up to 90% of customer interactions across platforms like WhatsApp, Instagram, and websites.
“In many companies, repetitive customer questions drain time and resources,” Dicko says. “Our AI agents help reduce costs, improve efficiency, and enhance customer experiences.”
Dicko’s journey into tech began at a young age. By his teens, he was teaching himself coding, algorithm design, and software development through online resources. His entrepreneurial spark was ignited by Googling “How to start an online business?”
Facing limited mentorship, Dicko built an AI clone of Ammar to guide him. “It helped me make decisions and stay focused as I built my company,” he says.
Three years later, Dicken AI has expanded beyond chatbots to offer lead generation tools and AI personalization. The company is also forming international partnerships in Canada, France, Senegal, and Côte d’Ivoire.
Dicko aims to create an AI community in Africa, similar to Silicon Valley, where tech professionals can collaborate. He also dreams of developing an African-made large language model (LLM) tailored to the continent’s unique needs.
For now, Dicko is focused on revolutionizing African businesses’ use of technology—one AI solution at a time.
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